However, They just emailed me telling me the order might have been lost and they will need couple of week to investigate before they reship the order !!!!!!! We recommend that our customers go with their usual waist size for our jeans as they fit true to size. I felt that my concerns were being treated seriously and with a sense of urgency. 60.00. 1404-1410 High Rd, London, Greater London, N20 9BH, United Kingdom. My husband and I got married on Friday 17th February and had delivered to have a night away. . Even with no sign of damage, suddenly they will split.Theyre made for muscular men, so I dont see any reason why they shouldnt expect some rub in the crotch area. Spray On. SKU 9744825. This site has limited support for your browser. London legend have a gem on an employee there, great company, great quality and great products! To find out more please visit our Privacy Policy. Legal address ENGLAND, LONDON, 8 EAST CLOSE, W5 3HE . 20 Chapel Street Liverpool, UK L3 9AG . I had started to lose my pateince, but LL's customer service was always on! Since I had to return items (which I wanted to exchange, NOT returned) and then had to pay en extra fee to send them back to just to simply get a refund for only cloths when I explicitly wanted them exchanged. I paid addionally almost $100 just to return them. To make sure that we don't incur unbearable losses during our sales please note that items sold at 20% Off Sales can only be Exchanged & Items Sold at 25 or Below cannot be Returned. 3+ ITEMS 20% OFF. The shirt i have doesnt event fit. Please could you contact us on support@legendlondon.co with the subject as 'Trustpilot' and our team will help to resolve this for you.Thank you!- Legend London team, Brilliant excellent fitting jeans and all round great quality product and excellent quality service thanks . Who is Legend Presents. Company is clearly not setup to deal with order volume or customer returns. 2023 Trustpilot, Inc. All rights reserved. After I contacted Legend London customer service, the team replied Frank be patient. Legend London uses cookies to provide you with a better online shopping experience, tailored to your preferences. Monday to Saturday: 11:00 - 17:00. It says on the website add 3+ items and you get 20% discount on the checkout, which never works as i have tried many times. Have questions? We will process your return usually within 7-14 days. However, When the jeans are in need of a wash, turn the jeans inside out, wash separately using cold water followed by a line dry. Men's Sizes: 7. Legends Barbershop Vincent Park in the city East London by the address 8 Surrey Rd, Vincent, East London, 5217, South Africa Bestseller. GET 10% OFF YOUR FIRST ORDER Sign-up for promotions, tailored new arrivals, stock updates and more - straight to your inbox Menswear Womenswear USD $ Legend London 2023 Contact Us FAQS I have ordered few items on the 5th of feb and until now nothing arrived. However, when it arrived at last I loved the jeans so much I placed another order for 5 more pairs. 1 Balloon St Manchester M4 4BE . To find out more please visit our Privacy Policy. | Read 81-100 Reviews out of 3,581 Paid 10 for delivery and havent been offered a refund either. Legal Name Legend London Company Type For Profit Contact Email support@legendlondon.co Lists Featuring This Company Harrow Companies 335 Number of Organizations $3.4M Total Funding Amount 12 Number of Investors Track Fashion Companies (Top 10K) 9,934 Number of Organizations $85.6B Total Funding Amount 9,817 Number of Investors Track Legend Shop Hours. UK Standard Delivery Royal Mail Tracked (2-3 Working Days) - 2.99, UK Next Day Delivery DPD (If Ordered by 1pm) - 5.00, Please note - Friday orders will be delivered the following working day, 1UPS EU Delivery (2-7 Working Days) 7.99EU ZONE, 2EU Zone 2 Standard Delivery (7-14 Working Days) - 7.99EU, Zone 2 UPS Express Delivery (3-7 Days) 10.99, (CA) DHL Express Delivery (2-3 Working days) - 20.00, (CA) Standard Delivery (7-14 Working days) - 12.99, (AU) Express Shipping DHL (2-5 Working Days) - 23.99, (AU) Standard Shipping Deutsche Post (2-6 Weeks) - 12.99, Worldwide Standard Delivery (3-10 Days Aim) - 20.00. So we picking The View. Wow!!! Product is good quality for the price. I have never bought from Legend London before, so I was a bit sceptical but after 1 pair of jeans receivedIm hooked. 2 ITEMS 15% OFF. I love the jeans design and fit, however I have been a legend London customer for a few years now. Thank you so much for your patience. Please follow our returns system via our website to exchange for an alternative size of your choice. ABSLOUTLEY AWFUL EXPERIENCE !!! 6. Legend London is best!! Hello, Thank you for your review. Being an international situation I was gunna give up but Rachel made it painless and I cannot thank her enough. Also the hoodies are very comfy, soft and very good material, highly recommend. We are so sorry to hear this. LONDON, UK. However we need to exchange two items, one for a different size and one for a different product. Hello, Thank you for leaving a review. Checkered Stretch Trousers - Black. After a long wait, the long-awaited jeans and pants arrived at my home. New trouser range has just become available, and in true Legend* fashion, they're stretchy as ever. Dont buy these if you expect a 70 pair of jeans to last a year. Men's Homepage - Legend London CATEGORIES SHOP JEANS NEW ARRIVALS SHOP TROUSERS SHOP HOODIES Best Sellers New In Bestseller Spray On 20% OFF when you purchase 3+ items Black Jeans - Non-Ripped $61.60 $77.00 Bestseller Spray On 20% OFF when you purchase 3+ items Black Jeans - Ripped & Repaired $61.60 $77.00 Bestseller Spray On Returns Address (please fill the returns form): This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply. The only good thing was the customer support which was always really responsive. There need to be free return and to a address in Europe for European customers, Hello, Thank you for leaving a review. "Limited Offer: Buy 1 item get 10% OFF, 2 items 15% OFF, 3+ items 20% OFF". The others are too small. Rachel to be exact. If you haven't already, please contact us at support@legendlondon.co so our team can help to resolve this for you. Bag Bestseller. While LL was very quick to fill my order, dispatching in less than 12 hours, I waited patiently for a month for my order to arrive (no fault of LL). Get in touch with us at any time. We recommend switching to Edge, Chrome, Safari, or Firefox. I really dont understand the below 5* reviews! When trying to contact someone about a return after receiving the wrong size. If you think you can help us connect to UK players, check out the open positions in our London office and send in an application. SKINNY JEANS RIPPED & REPAIRED - DARK BLUE, STRAIGHT LEG JEANS - BLACK DESTROYED LEFT KNEE, "Cant stop shopping from here. I bough 3 of the same trousers and all have different names. SHOP NOW, EU Customers: Zero duty fees on orders up to 149 EUR (Any additional costs are calculated in checkout), PLAIN STRETCH TROUSER W/ SIDE CINCH - BLACK, PLAIN STRETCH TROUSER W/ SIDE CINCH - BEIGE, LEGEND SMALL CENTERED LOGO HOODIE - WHITE, LEGEND* BASICS MUSCLE FIT T-SHIRT - INDIGO NAVY, LEGEND* BASICS MUSCLE FIT T-SHIRT - PEARL GREY, MICRO LOGO OVERSIZED T-SHIRT - TREKKING GREEN, MICRO LOGO OVERSIZED T-SHIRT - TAUPE BROWN, MICRO LOGO OVERSIZED T-SHIRT - WASHED GREY. Customer Support: support@legendlondon.co @legendwomen www.legendlondon.co Posts Reels Videos Tagged Get menu, photos and location information for Leong's Legend in London. So have to pay to exchange one pair and refund another because the size up is out of stock. ", "My husband loves these jeans, he says they are the most comfortable jeans he has worn and loves how much they stretch", "Everything about Legend is amazing! Our customer service team are responding to queries as quickly as possible, therefore this will be solved very shortly. . Original Short Womens. I made an order and it changed to the wrong size, I emailed straight away for the size to be corrected and got an email confirming the size was changed in my order, but when the clothes arrived nothing was changed and I have was to post back the clothes that was the wrong size, now I am away and you have posted the top and no one will be home to sign for it. But because or your horrible international rules and regulations I am giving you guys a 1 star. I received sameday/next day replies, even when you take into account the time difference. Thank you so much for your patience. GET 10% OFF YOUR FIRST ORDER Sign-up for promotions, tailored new arrivals, stock updates and more - straight to your inbox Menswear Womenswear USD $ Legend London 2023 FAQS Terms & Conditions Privacy Policy Terms of Service Cart Your cart is empty. 2 ITEMS 15% OFF. Absolutely phenomenal. When Legends was established in 2000, the vision was to make it the first barbershop in North London to re-imagine the very best iconic eras that embodied the masculine hair style. This site has limited support for your browser. London is one of the most iconic and culturally diverse cities in the world, and were proud to have a base right slapbang in the middle of it. They accommodate my small waist, big thighs and but, and thats what I needed. Get Legend Footwear's email address (l*****@legendfootwear.co.uk) and phone number at RocketReach. There was always a happy and helpful tone in the replies as well. Order placed 12 days ago, the item is still in the UK. I was not disappointed, I ordered one item too big but returns and exchange process was easy to do and I had a replacement within a few days. Our customer service team are responding to queries as quickly as possible, therefore this will be solved very shortly. To find out more please visit our Privacy Policy. We are so sorry to hear this. The returns policy states they will provide you with a voucher for cost paid, however ordering 4 items gives a bulk discount, it will therefore cost more to reorder (not a well thought out process). 3+ ITEMS 20% OFF. I am very happy with the fits and quality of the fabric. But not just that, their customer service is impeccable, prompt response and effective actions. I have complained to DHL about this and still nothing is done, but thanks for the good products. Dr.Martens 1460 Pascal Front Zip Womens. I chased them up but they never replied. Dr.Martens 1460 8 Eyelet Smooth Womens. legendlondon,I've replied constantly to your repetitive emails , I asked if the item I ordered ( according to you lost in transition) can be re-delivered to me , I'm still awaiting feedback on that , this is totally unacceptable , I've placed this order on the 23 of Dec 2022 and it will be almost a month since I've been patiently waiting.customer satisfaction is below substandard level.please provide feedback on this matter . British fairplay as usual. Only one pair had a description whereby it recommended a size up so I purchased a size up. If you haven't already, please could you email us so our team can look into this for you.Thank you so much for your patience. I live in Canada. Their customer service was amazing and were super helpful when my local courier . Legend London was created to give stylish men the best and most luxurious jeans they can ever have. 11. PLAIN STRETCH TROUSER W/ SIDE CINCH - BLACK, STRONG WASHED DARK BLUE SPRAY ON JEANS - RIPPED & REPAIRED, PLAIN STRETCH TROUSER W/ SIDE CINCH - BEIGE, LEGEND* BASICS MUSCLE FIT T-SHIRT - PEARL GREY, LEGEND* BASICS MUSCLE FIT T-SHIRT - INDIGO NAVY, MICRO LOGO OVERSIZED T-SHIRT - WASHED GREY, MICRO LOGO OVERSIZED T-SHIRT - TREKKING GREEN, MICRO LOGO OVERSIZED T-SHIRT - TAUPE BROWN, CORE POLO SHIRT QUARTER ZIP LONG SLEEVE - BLACK, SKINNY FIT JEANS - VINTAGE BLUE RIPPED KNEE, SKINNY FIT JEANS - SAND WASH BLUE OVERDYE. They. Take your repackaged items to your local Post Office and either attached your pre-paid printed label or show the QR code on your mobile phone for scanning. 3+ ITEMS 20% OFF. The quality of the jeans is good but the service is veey bad, ordered jeans on 27th December 202, they got shiped on 19th December, and now its 25th January and my jeans got send back by the post because legend londob havent filled out the right documentatio and they are telling me they will resend my order as soon as they get it back thats going to take abother 2 weeksand I only live in Ireland do close to England. More orders coming. Our jeans are made with utmost art and perfection. Headquarters. So we picking The View. Rachel to be exact. Was worried there would be a problem returning but Rachael at customer services exchanged them without question, she was very friendly and easy to deal with. Thank you! I must confess, top quality at a fair price. To also give you a peace of mind we accept Returns on all products within 14 days of receiving an item as long as the item is still unworn, undamaged, unwashed, clean, and with original tags on. We returned the items, recorded delivery, no voucher and zero response from support despite emailing 4 times. Im not tall (55) and they barely touched my ankles. Thank you!- Legend London Team. Anyone can write a Trustpilot review. This site has limited support for your browser. bad services they send me the wrong shirt, and i cant even think about all this shaninigans of semding back waiting for the shirt waste of time, and the shirt is not even the same price bad look. We recommend switching to Edge, Chrome, Safari, or Firefox. Will definitely order more. Emailed them to let them know I would be returning the jeans as they arrived used, dirty and the pair that were unused were really poor quality.I also pointed out that their ripped and repaired jeans are not ripped and repaired as you can still put your hand through the holes they replied with a generic (return your order details) but completely ignored my questions in the email. Companies can ask for reviews via automatic invitations. They knew we were a newly married couple so put towels in the shape of a heart on the bed with red rose petals.We had booked the dinner, bed and breakfast option and can say that the food and accommodation was exceptional.We would definitely stay there again. Hello Mohammed, Thank you for leaving your review. Hello Blaze, Thank you for leaving a review. 2 ITEMS 15% OFF. I purchased a pair of jeans in November. We use dedicated people and clever technology to safeguard our platform. We want you to be totally confident about every order you place so we offer Free UK Exchange, meaning you will only be liable for the delivery cost to send the item back to our warehouses, however we will cover the shipping cost of the exchanged item(s) to you. I paid addionally almost $100 just to return them. Hello Alex, Thank you for leaving your review. SHIPS FREE. I was not disappointed, I ordered one item too big but returns and exchange process was easy to do and I had a replacement within a few days. ABSLOUTLEY AWFUL EXPERIENCE !!! We are offering a 5% bonus for customers who opt for our Store Credit which can be used on our website to purchase a new item altogether. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Sold Out. While LL was very quick to fill my order, dispatching in less than 12 hours, I waited patiently for a month for my order to arrive (no fault of LL). 3+ ITEMS 20% OFF. Rocketreach finds email, phone & social media for 450M+ professionals. Please contact: support@legendlondon.co. - Legend London team. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. LIVERPOOL, UK. 144.50. I would give it 3 stars, but the fact that customers have to pay for shipping on exchanges makes it 2 stars. | Read 41-60 Reviews out of 3,581 . I can confirm that our team have been in contact with you via email and have hopefully solved this issue now. We are so sorry to hear this. Hello, Thank you for leaving a review. Transactions are handled with bank-grade security. Good product terrible customer support or experience. SKINNY JEANS RIPPED & REPAIRED - DARK BLUE, STRAIGHT LEG JEANS - BLACK DESTROYED LEFT KNEE, "Cant stop shopping from here. The shipment suffered from the labour conflict of the Post Service in Germany and the crowded orders on the UK border side during the festive days christmas, New Year 2022/23. Note : will update this if need be when I get the pants. Information provided by various external sources. We are so sorry to hear that you have not received your order yet. LEGEND (LONDON) LIMITED UK company, Company number: 03101750, Incorporation Date Sep 13, 1995;, Address: ENGLAND, LONDON, 8 EAST CLOSE, W5 3HE . Tottaly dissapointed. MADRID, SPAIN. OFFER: BUY 1 ITEM GET 10% OFF. We all know what really matters and thats how a company treats you when something goes wrong and I am very impressed with Legend. Disappointed, Hello, Thank you for leaving a review. Disappointed, Hello, Thank you for leaving a review. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. My feedback would be to provide customers a prepaid shipping label for exchanges to sling with the store credit. The jeans look great and are very comfortable, by the way! We placed an order for 4 items, products arrived quickly. Contact. They have a great range of jeans as well with styles to fit everybody. Information provided by various external sources. Stay current with updates from our social channels. Hello Mohammed, Thank you for leaving your review. A very satisfied customer. Love the jeans as always can't stop buying more! | Legend London was founded 5 years ago to give people who workout fashion forward, stylish, and . The returns policy states they will provide you with a voucher for cost paid, however ordering 4 items gives a bulk discount, it will therefore cost more to reorder (not a well thought out process). Phone Number +44 . Find related and similar companies as well as employees by title and much more. So have to pay to exchange one pair and refund another because the size up is out of stock. Jeans made with luxury fabric, attention to detail and an engineered approach to fit. As always made by a top brand Legend London. "Limited Offer: Buy 1 item get 10% OFF, 2 items 15% OFF, 3+ items 20% OFF". They knew we were a newly married couple so put towels in the shape of a heart on the bed with red rose petals.We had booked the dinner, bed and breakfast option and can say that the food and accommodation was exceptional.We would definitely stay there again. What a fantastic service, many thanks Dave. The quality is excellent and the stretch fit is great and very comfortable.This has quickly become my new favourite brand and I anticipate making another order soon. Call +0700-MY-LEGEND (0700-69-534363) Email Us Stay current with updates from our social channels. The others are too small. They could just send me the same items to another address since I'm no longer where I was before. OFFER: BUY 1 ITEM GET 10% OFF. Compare our range of fits and understand what makes our denim different. I recomended them! Quite glad theirs a manfacturer for men form fitting dresspants. We use dedicated people and clever technology to safeguard our platform. The naming of products is just confusing. Our secure checkout is quick and easy to use. If the returned item (s) is approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. "Limited Offer: Buy 1 item get 10% OFF, 2 items 15% OFF, 3+ items 20% OFF". Customer Service was able to get the ball rolling again when my package was stuck in Canadian Customs. I asked them a refund, no response at all. I would give it 3 stars, but the fact that customers have to pay for shipping on exchanges makes it 2 stars. Stock up on our cozy selection of jersey. I talked to customer service by chat or by email and all problems with delivery were solved in a short time. My husband and I got married on Friday 17th February and had delivered to have a night away. Find out how we combat fake reviews. Suggested companies are based on peoples browsing tendencies. Not the easiest transaction! Sent an email no responses, very bad look. 1 . However, They just emailed me telling me the order might have been lost and they will need couple of week to investigate before they reship the order !!!!!!! Please follow our returns system via our website to exchange for an alternative size of your choice. Absolutely phenomenal. Legend London was created to give stylish men the best and most luxurious jeans they can ever have. CONTACT US How to reach us: Our customer service team is available via email at help@thelegendsbrand.com. From 104.50 135.15. If you do not hear from us within the allotted time please email us on support@legendlondon.co Social Stay current with updates from our social channels. Hello, Thank you for leaving a review. 38 Chancery Lane London WC2A 1EN . OFFER: BUY 1 ITEM GET 10% OFF. I have big quads and their jeans fit so perfectly and comfortably.". Order arrived less than 24 hours later. I have friends with legend jeans who have never had any issues so put it down to a defective pair. SHOP NOW, EU Customers: Zero duty fees on orders up to 149 EUR (Any additional costs are calculated in checkout). Thank you forever Legend London, youve done well!!!!!!!!!!!!!!!! A very satisfied customer. Great company, Racheal dealt with my queries so quickly and effectively it something that am not used to with online companies! Please note that our normal hours for our customer service team are Monday- Friday 9AM - 5PM PT. Love to come back with an order. I am very happy and will definitely be using Legend London again. OFFER: BUY 1 ITEM GET 10% OFF. Do you agree with Legend London's 4-star rating? You can get an estimate from the New Zealand Customs Service website, click here to go through.REFUSING TO PAY CUSTOMSIf you do not wish to pay customs, you can choose to refuse the package upon delivery which will be returned back to us, a shipping & a handling fee between will be deducted from your refund, which is usually the shipping cost we get charged by the courier company. It goes against our guidelines to offer incentives for reviews. Always get compliments when am rocking there stuff. Please could you contact us on support@legendlondon.co with the subject as 'Trustpilot' and our team will help to resolve this for you. Please contact: support@legendlondon.co Returns Address (please fill the returns form ): Optional This is urgent Select an option This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply. We are so sorry to hear this. The shipment suffered from the labour conflict of the Post Service in Germany and the crowded orders on the UK border side during the festive days christmas, New Year 2022/23. Product is good quality for the price. Company number 03101750. C. del Poeta Joan Maragall, 1, Planta 15 Madrid, Espaa Locate a Centre Near You . Very comfort and modern ! Theres no way to exchange for a different product, only a different size. Please check your inbox.Thank you.- Legend London Team. Legend London is my go to place for black trousers especially for black tie dinner events, the feel & flex of the material is second to none in my opinion quality made clothing at great prices that are made to last, & endure very robust even when kneeling down & quite honestly better than the vast majority of others on the market with the perfectly stiched centre line are just the best when worn with a velvet blazer & a nice shiny pair of shoes . To find out more please visit our Privacy Policy. Legend London Reviews | Read Customer Service Reviews of www.legendlondon.co Shopping & Fashion Clothing & Underwear Men's Clothing Store Legend London Legend London Reviews 4,242 Great 4.0 VERIFIED COMPANY www.legendlondon.co Visit this website 4.0 total 70% 5% 3% 1-star 18% Filter : Most relevant KH Kevin Hales 10 reviews GB 3 days ago Paid 10 for delivery and havent been offered a refund either. SHOP NOW, EU Customers: Zero duty fees on orders up to 149 EUR (Any additional costs are calculated in checkout), If you have anyenquiries with regards to sales, Returns, deliveries, sizes, etc. I was patient and it paid off. Spray on Trousers in Beige. We recommend switching to Edge, Chrome, Safari, or Firefox. My first experience with LL wasnt great. Legend London uses cookies to provide you with a better online shopping experience, tailored to your preferences. Product quality is average in my opinion. Nice products but the return proces is a pain when you are in Europe. We are so sorry to hear this. Was worried there would be a problem returning but Rachael at customer services exchanged them without question, she was very friendly and easy to deal with. Please rest assured that our team will get back to you shortly.Thank you.- Legend London Team. The items are still not delivered as we speak. To find out more please visit our Privacy Policy. Limited number of seated diners; Distancing maintained in common areas; Extra space between tables; We also ensure all reviews are published without moderation. Call Us. Emailed them, nothing. Our customer service team are responding to queries as quickly as possible, therefore this will be solved very shortly.
