But still, I cannot have to access my Indeed account. Managing your online presence is an essential part of today's social sphere. You only need to go through three short steps: Voil! DoNotPay will do it for you. Waste of time and money for all these employers. The account being disabled for no specific reason and there's no one to reach out to for a customer chat support. Cloudflare Ray ID: 7a2cc9813c09241b They don't have the integrity to properly servicing job seekers. Heres what youll need to do: Heres the window of time you have to call the Indeed Client Success Specialist: If calling customer services makes you anxiousdont worry! advice. Its why DoNotPay has come up with a way our robot lawyer can do it for you. You can submit an appeal form through your account. Its been 4 days- no update, no reasoning? I did but they stopped answering me for now, I don't know what to do . We have many prospective candidates who we cant reach out to. Find the card that fits your needs with our handy comparison tool. Hybrid remote in Aylesbury HP21. Allrightsreserved. Featured review. We apologize that this was a frustrating process for you and will provide this feedback to our Search Quality team for future improvements. Hello Ashleigh, thank you for reaching out. For users logging in via Facebook. When we appealed we were rejected without any rationale. I read your Job Posting Guidelines and I still have no clue what was wrong. My boss asked me to post Jobs as a Confidential Company. This used to be a great company but had become a money grab. Thank you for taking the time to leave us some feedback. I didnt even ask for a specific gender or anything which I understand would be a problem in South Africa as a lot of women can be easily taken advantage of. And that's only the ones who post about it. Though talent is universal, opportunity is not. This is a final decision that will not be reversed. I took the time to be detailed posting as much information as possible about the position, the pay and the requirements. Hi Flordeliza, we would be happy to help here! Skip to main content. And then afterwards they charged us even after our account was disabled? My acct was blocked and when i appealed it, it was denied. This is disgraceful. Hi Soledad, we are sorry to hear about the experience you are having with Indeed. This is due to the document being a payslip. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. After reviewing some of the candidates, I received this message with no further explanation! In this case, you will need to submit an appeal to our moderation team explaining that you will provide documentation for your business for review. I was having really excellent results with them and then poof, disabled with no reason or information about why. DoNotPay will prepare all your paperwork and draft you a script for the court date so that you only need to file your dispute and show up in court. But it is denied, I asked "Why"?, They said "It is blurry". Being an Employer in Interesting Times So we agree that the times are indeed interesting. They recommended us to open a new account. So I decided to stay at my job long term. The complaint has been investigated and resolved to the customers satisfaction. For more information on what to do when someone dies or how to delete yourself from the Internet, join Cake today! To continue with the total deletion of your account, follow these steps: Follow the prompts to delete your account. If you are certain that you would like to proceed, click on Close my account. Why do you ned an account to send a resume? No refund. Once you have sent this email, you can expect to wait one or two business days to hear back from customer service. We have sent you a private message to further assist. "As I cannot get jobs listed anywhere. This review was chosen algorithmically as the most valued customer feedback. Before you permanently delete your account, there are two things you should know. I am currently disputing all of the invoices in which I did NOT sponsor the jobs. They asked me "Utility bills with address", "Tax permit", Company license, even I showed them our registration paper. Confirm by selecting No thanks and continue canceling. My company has been doing business with Indeed since 2018. Salutation. To explain, it is normal that all accounts will be reviewed as we must verify the connection between the account creator and the company they are hiring for. Got an email that said my account was confirmed, so went in to check my job post, and to my horror found that the account was disabled with not explanation! Hi Mandy, we have sent you a PM with an additional explanation and the next steps. Tip for consumers:Be very Cautious with Indeed. You will see a confirmation window. As the world's #1 job site, with over 180 million unique visitors every month from over 50 different countries, Indeed has become the catalyst for putting the world to work. When updating this configuration option, it can take up to 6 hours for the . I then attempted to subscribe to the resume search option and was unable to submit payment. So as per my research I could post on Indeed, Because as they do have "confidential option". How can i post vacancies thru indeed, am a recruitment officer, do i ha have to pay a fee? Login in to your account; Click the Close My Account link. Hi. Date Posted. Thats not right. This link will open in a new window. I went through the appeals process and sent them the proper documents to prove our company's legitimacy. Hybrid remote. UPDATE: After communicating directly with Glaudine, this issue has now been resolved and the account has been fully enabled. So keep reading, and we'll take you step-by-step through the process of how to permanently delete an Indeed account. However, any employers with which you were in contact will still be able to contact you. Hello Akshay, thank you for reaching out. what happened? I posted jobs that were real and paid hourly not just commissions etc. I've hired many from the Philippines through onlinejobs.ph before. Please provide our moderation team with a scan or image of one of the documents they specifically requested. Start your resume with your full name at the top. A company should not operate like this, I have everything to prove we are a legit company trying to hire people. I highly advise you to purchase a cheap throw away phone for job hunting. Your ability to post jobs on Indeed has been disabled. Locate and click on Dashboard>Jobs in the upper-right corner of your screen. They basically make the job crap for starting people so they have to quit and keep repeating the minimum wage cycle. But how does it work if your loved one didn't leave you with a password manager or another way to access their accounts? subject to our Terms of Use. I logged in and followed all of the steps, I was then instructed to call in for "verification". Was then charged another almost $300 when we rejected each applicant within the time constraint of 72 hours. Second, if you change the view mode on your account to private, it won't be searchable. Click to reveal Its why we offer help when it comes to suing any person or company in small claims court. Boneless Beef Ribs $8 off per pack, [Costco] We posted job ads on indeed for Realestate acquisitions department and then our account got disabled. This has happened to me on more than one occasion but at different companies. One week ago, without warning, Indeed disabled our account. However, your most obvious solution is to enlist the help of DoNotPay to cancel your Indeed membership without any issues. After 7 years, thousands of pounds a month advertising via Indeed in the UK and USA and our account is shut down with no reason. Indeed Disabled For Not Sponsoring Jobs. Learn more at our resource centre. I am writing to you today as executor of [loved one's name]'s estate. Poorest experience ever with a job posting app. They go on: They don't even deserve a single star for this pathetic Customer Service, Tip for consumers:Always have backup for that, Hi Omair, We are a company founded over 30 years ago and finding if a company . Jobs that violated our guidelines and companies that did not meet our quality standards were disabled. Last week, in a crucial time of the year for our organisation in which we urgently needed to recruit new staff-members, our account got blocked. A member of our team has sent you a private message. No one seems to be able to help us? Sponsored job posts on Indeed cost as little as $5 . If enough information is not provided when the account is being created or we find a violation of our job posting guidelines, then the account will go into the appeal status that you're now experiencing. Employer account disabled with no reason given. We were in touch with customer care all week to solve the issue, at some point our account was activated for one hour, and then blocked again. I have a registered company and legitimate job opportunities for candidates . We were looking for salespeople and my boss asked me to post a listing to recruit candidates. Usage of any form or other service on our website is From here, you should see a link in the lower third of the screen that says "Close my account." You may benefit from reading the description provided here just so you fully understand the implications of closing . Gain trust and grow your business with customer reviews. My Boss thinks, "Indeed is best for Jobs Posting, because they have very good data. Note: You can cancel any active Resume subscription at any time. We have reached out via PM, please respond there if further assistance is needed. So I don't really understand why the account suddenly got disabled without any specific reason. We apologize for any inconvenience this has caused. Today they suspended our account without any rationale why. If this works well, then click on the prompt and finish deleting your account. This review was chosen algorithmically as the most valued customer feedback. Today I decided to post a few positions I have open, at my current job. I just created an account on behalf of employer, posted a job and opted to pay for the sponsored ads. Pinterest. Related: How To Write an Email (With Professional Tips and Examples) Get interview-ready with tips from Indeed. Create a free online memorial to gather donations from loved ones. Select Open located on the right-hand side of your screen. Read the information in the pop-up window. The account was verified. I am a self employed independent contractor and I am looking to hire an associate to cover for me during my mat leave. From my side I provide everything. If enough information is not provided when the account is being created or we find a violation of our guidelines, then the account will go into the appeal status that you're now experiencing. Sign up now. Reviewed candidates are ready for action. Unfortunately, Indeed has fully reviewed your account and we are unable to show your listings on the site and the account will remain in its disabled status. How can you ban someone from your service with no reason given and give no refund? So someone is doing a manual review process which takes time, but they don't have the time to give a few words on why the account is disabled? Now the text "delete this media" will appear below the file. Here's how to permanently delete your account. When you click on delete option, you will be asked to state your reason for deleting the account. ComplaintsBoard.com is a leading complaint resolution website on the Internet. Share your photos and videos with others to prove the truth of your words. I've never experienced an entity turning back on the customer and blaming them for their own inefficiencies. Indeed is intensely passionate about delivering the right fit for every hire. Very Much Disappointed all my accounts are getting blocked how come a single recruiter can pay you a huge Amount of Money and the Last if You Cant provide free posting then please take that statement out because there are lot more best Job Portals compared to you but you was giving best Free Job Positing and you are degrading yourself in that only now. Shame. Hi Sarah, we're sorry you haven't heard back from employers when submitting your resume on Indeed. This will surely increase the credibility of your complaint. Believe it or not, thats not even the best part. That's why we've partnered with Lena Waithe, Hillman Grad Productions, and 271 Films to help fund and support 10 BIPOC filmmakers as they create short films based on the theme "the future of work." Indeed's sponsored job posts are paid on a per-click basis. I eventually got it done but it took a lot of time. I love it at first because it's user-friendly however we are really disappointed and frustrated right now because of this issue. Pro-tip: Make sure to complete the appropriate step below before deleting your employer Indeed account. Find out what to do and discover resources to help you cope. Navigate to Settings > Integrations and API, scroll to the 'Job boards' section, and click the Indeed toggle. We can get in touch with Indeed in your stead, wait out the phone queue, and pass you the call as soon as a team member picks up. Find jobs. No one is an expert here and the terrain is being navigated with So - my only logical assumption is - Indeed is not a free job posting board. After logging in, press the Account button in the top right corner of the screen. Every day that passes we are missing opportunities to find candidates and are very close to switching to Ziprecruiter or another hiring platform with reliable customer service. This will surely increase the credibility of your complaint. But as an employer, you have three options to remove, pause, or cancel your account. We have done nothing wrong and have no recourse. They have too much video tutorials in Youtube", may be it is true. Hi Dawn, it appears your account is going through our standard review process. Review updated: Dec 28, 2022. are not protected by an attorney-client privilege and are instead governed by our Privacy Policy. This link will open in a new window. Click the Close My Account link. This review can happen at any time as well. Create a free website to honor a loved one who has passed away. We called again and the employee apologized and said he was embarrassed for the way the company is treating us. On the "Settings" page, you need to scroll down and will find a "Read More" option below the sub heading "Not looking for a job right now". Thank you for taking the time to leave us some feedback. and want me to start before they get back and will be sending me checks in the mail. Why Bother When DoNotPay Can Cancel Your Indeed Subscription on Your Behalf? Before you permanently delete your account, there are two things you should know. We must also ensure that our quality guidelines are met. Account Disabled before I could ever get started. The reviews are only removed if they do not abide by our posting guidelines. I posted thr job and a few hours later got banned. Its why DoNotPay has come up with a way our robot lawyer can do it for you. Without the death certificate, Indeed will set your loved ones resume to private but cant authorize the account closure. I would highly recommend that if you do use Indeed, that you monitor your ads consistently every 30 minutes of the day as someone working there is going in and switching to sponsored to collect money. Many users would be better served consulting an attorney than using a do-it-yourself online (More fool us). Hi Bonnie, taking a further look into this, we can confirm that the account holder is in direct contact with the dedicated representatives assigned to the account in question. Just the prefixed answer for everyone. So I have a computer company in South Africa and was looking for a receptionist or admin worker. Thank you. Availability times and days are on the article as well! There is no presenting a valid case to indeed and their tactics seem very consistent with many other employer reviews. Leaving your customers clueless with what could be wrong? But they have unresponssible, careless customer care that makes you stupid in front of your boss, and get fired. From there, click on the person icon in the upper right corner for the drop-down menu of choices. We must also ensure that our quality guidelines are met. Indeed has really gone down hill. generalized educational content about wills. Eventually after trying to find out what was going on I came across a page that notified me that my account had been deactivated and had not receive notice or a reason for this. Our expert guidance can make your life a little easier during this time. Feb 16, 2022 11:04 pm EST. Check out our article, Using Indeed Assessments to Administer Candidate Skills Tests, to learn how to make the most of assessments for hiring. This website uses cookies to improve your experience. Submit a complaint and get your issue resolved. Double-check your spam/junk folder as well since sometimes our emails can be sent there as well. Indeed has a consumer rating of 2.86 stars from 1,387 reviews indicating that most customers are generally dissatisfied with their purchases. Accept, How to Delete a Deceased Loved One's Indeed Account, But wait. It did not contain anything on the list of their reasons why it couldn't be posted, so unfortunately I cannot trust Indeed when it comes to reviews. Consumers complaining about Indeed most frequently mention customer service, small business and employer account problems.Indeed ranks 3rd among Recruiting sites. I have used indeed for long period of time but now its service is getting worst day by day. We believe reflecting on our mortality can help us lead more meaningful lives. They make you jump through hoops to get your account active, and then can just disable it with no reason as to why. The job posting went live, but after a few hours I received an email that my account was disabled. Unless you have a bachelor degree and several decades experience most of the jobs average in my area about 20% less than my current pay. Sign in. This shouldn't be legal. Close and Cancel Indeed Account in No Time With Our Tips. A formal email address typically comprises a combination of your names. The account was verified. I posted jobs that were real and paid hourly not just commissions etc. . We have just been rejected again. Hello Anita, positions posted for free stay on Indeed for a total of 120 days. In the end he assured me he had everything he needed and my post would be up within a few hours. Twitter. I am a startup and had my account disabled a one day after as I posted 6 positions in a row. How to Cancel the Indeed Account on Your Own, Calling the Indeed Client Success Specialist support, Cancel Indeed Through Your Employer Account, Clicking on the Resumes or Find Resumes section, Clicking on your email displayed in the right corner, Choosing the Subscription Management option, Clicking on Cancel Subscription to confirm your request, Wait patiently until you have an Indeed representative on the line, Ask them to cancel your account and recurring billing, Give them any information they might need, Request to be sent an email confirming you were unsubscribed from Indeed successfully. Once you've taken a look at a candidate, change their status to "reviewed" to indicate that they should remain in consideration or reject them if they don't seem like a good fit for your position. Can someone reached out to me directly on my email to resolve this issue? Second, if you change. Business Account Disabled with No Notification! There was an incident where we were overcharged by about $900 and were issued a refund quickly and with an apology. The request will take a few minutes, but make sure to check your email for that verification form from Indeed. Can you please email on sitejabber@indeed.com with your Indeed account email address so we can help further? You can rejoin using the same email address, but you must wait until the initial request is finished processing. Though its entirely free to use if youre the one seeking employment, employers need to have a paid subscription to post the hiring ads and find prospective workers. Waited weeks for a response from our representative *. Feel free to copy/paste this letter to the box entitled, What should we know?. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. can you please advise how to enable the account again as i had jobs advertised. Your lack of professionalism and commitment to fixing this well documented problem is absolutely appalling! The Indeed Team. What's even worse than this, is that I was still getting charged whilst having my Job on hold after 4 days of no candidates. However, when an ad is sponsored, you have the option to set up a budget and pause or close the job whenever necessary. After this happening twice to me now, I will NOT be using Indeed anymore. Even I tried company official email, facebook account again same process. Signature. Tip for consumers:Don't bother. Learn more. I gave TWO seperate items to prove the legitimacy of my business and was still denied without explanation OR a contact person/number/email or ANYTHING explaining next steps. Told me to submit documentation, which I provided my payslip to them. I am writing to help alert employers that Indeed can act in a capricious manner that is reminiscent of a monopoly. and our Hi Bella, thank you for reaching out. i've been applying for a long time now and not once have i heard anything back, although i've been very well suited to the jobs i apply for. Share your photos and videos with others to prove the truth of your words. I don't how other companies account are being managed by indeed. You can use a new email account to create a new Indeed account at any time. I tried posting on Indeed but as I was registering the job posting my account got disabled. Next, list your phone number, professional email address and location. i have no faith in this site now. Thank god for the union. Worst system I've encountered in a long, long time. The account being disabled for no specific reason and there's no one to reach out to for a customer chat support. Please include what you were doing when this page came up and the Cloudflare Ray ID found at the bottom of this page. Where. *redacted by admin. A day later with 0 warning, explanation, or resolve on their end for their unwillingness to perform their job, our account was disabled.