I hope you will contact me directly at (312) 573 6520 or via e-mail at MaxSchroeder@peninsula.com. Dear Julie U, Thank you for choosing The Peninsula Chicago and for your continued patronage. peninsula chicago room service menu. Summer in Chicago is spectacular and The Peninsula Chicago embraces this with al fresco dining on The Terrace, serving small plates and cocktails with a backdrop of downtown Chicago. We will be sure to review with the team. Love all new decoration of main lobby, and room. Thank you for choosing The Peninsula Chicago. The spa area is incredible and the rooms are well appointed. The Peninsula Chicago, a classic 339-room Chicago hotel right on the Magnificent Mile, exudes elegance and luxury -- from the bright and welcoming interior decor, to the immaculate indoor pool and sunbathing terrace. I look forward to connecting with you. Guest laundry and dry cleaning Serandipian Member Agencies represent the finest in travel design. MLS # 11711291 Discover The Peninsula Chicago an American Express Travel Luxury Property. 4 The Peninsula Chicago was listed in Conde Nast Travelers Gold List for 2019 under Best Hotels and Resorts in the U.S. and Canada. State tax credit - $2,500 for passenger vehicles, more for trucks. The hotel has become an integral part of Chicago life and is considered the top choice for everything from accommodation to celebrations and corporate events. The Peninsula Chicago received the Automobile Association of Americas Five Diamond Award for 2020 for the 18th consecutive year. I re-iterated to the front desk clerk that the only thing I needed was quiet so I could properly sleep because I'd be going back and forth to the hospital. Tripadvisor performs checks on reviews. Ive never been treated so poorly, especially under such dire circumstances as at this Hongkong Shanghai Hotel. The floor was dirty with something that looked like black specs that were sticking to my feet. For a hotel of this caliber, saying "it just happens" and "mistakes happen, we don't know who did it" is very frustrating. I would stay nowhere else in Chicago.Location is perfect as well. More Date of stay: April 2019 Encompassing 331 of the hotel's 339 guest rooms and suites, the project has introduced a host of technological solutions that allow guests to customise their experience. You can find this ingredient in our Naturally Peninsula beverage menu item,Breakfast Tomato Juice. Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay. After we valet my vehicle, we went up to the Sky Rink and they indeed did not have skates to fit - disappointing. We are delighted that you enjoyed the room, Shanghai Terrace, and service provided by our staff. Thank you for choosing to stay with us and for sharing your feedback! At check in, they walk you to your room, a rarely seen experience. We also appreciate your compliments of our staff. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. The hotel has designed a series of programming that encourages family participation, allowing guests to discover iconic features of the hotel and explore local Chicago attractions throughout their stay. Life Clallam County. This hotel is well worth the price. However there are several places to eat breakfast in the area, you can also enjoy breakfast at the hotel. more. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. magnificent classical style, including the 3,000 sq. The venue is nestled in the centre of Chicago with direct proximity to The Magnificent Mile. In the future, I prefer to spend my money on hotel groups that keep their word. The Peninsula Chicago: Lovely - See 2,073 traveler reviews, 995 candid photos, and great deals for The Peninsula Chicago at Tripadvisor. Most Popular. Price: Doubles from about 312. And finally, Issac, the front desk manager went so far as to buy us hearing assist headphones for the room to allow us to watch TV. Available to all guests of the hotel, Keys To The City offers unique perks to some of Chicagos best and most popular attractions. To become a Partner of Serandipians: The Peninsula Chicago was the first Peninsula Hotel to create Peter Bear, a costumed bear who wears the classic Peter Bear uniform. The rooms are controlled through pads and light switches that were a little "high tech" for some family members particular preference but they adapted. Warm regards, Max SchroederHotel Manager, This is really a superb hotel. Outstanding electronics in the, Dear Gail S., We are humbled and honored to read your wonderful review of The Peninsula Chicago. Complimentary VOIP phone calls Discover LE BAR Bar Our intimate downtown Chicago bar, features floor to ceiling glass walls and an inviting atmosphere. You may reach me at VinceReyes@peninsula.com. Very clean. Set in the heart of the Magnificent Mile, The Peninsula Chicago is ideally situated for visitors to experience all that the city has to offer. And AGAIN why do hotels but big cloth cushions that are inevitably soaked by someone else's rear end. it is so gross. Gift certificates are available an ideal present for someone special. . It was seriously the best hotel experience I have ever had anywhere. STAFF. Rather, he mumbled something and left. Overall a great experience in a luxurious hotel.More, Dear Christine M,Thank you for visiting The Lobby and for sharing your kind review. I believe a staff member gave away my original intended room to a different patron. Discover more of the best hotels in the world 2019 now. 1,245 reviews. We are delighted that you enjoyed your stay with us, and we hope to have the pleasure of welcoming you back again in the future. Consistently honored with the AAA Four Diamond Award, Shanghai Terrace features a menu of traditional Shanghainese and Cantonese dishes, with a modern twist. Pierrot Gourmet is the perfect spot for light fare. They made sure not to forget all of the details including lining up our slippers by the bed for all of us. Yes, the hotel provides room service, ironing, laundry room and dry cleaning service. We look forward to welcoming you back again soon. Air Conditioning Balcony/Terrace (some) Coffeemaker (some) Daily Maid Service Fireplace (working). Holistic massage therapies US$ 400 Mon to Thu US$ 450 Fri to Sun Half Day Mother To-Be Specifically designed for this very special time in your life, this service includes a Maternity Massage and a Healthy Glow Facial. Chicago is a city of world-class status and unsurpassed beauty, drawing visitors from around the nation and the globe. Service was excellent. The closet was all set with slippers and robes in tiny to big for all three of us. Full-Time. Please do not hesitate to contact us directly should you need any further assistance. Answer 1 of 4: Does anyone have the EPM Room Service Menu? Dear TRoget,Thank you for choosing The Peninsula Chicago and for sharing your feedback. Eight serene treatment rooms and suites It is well positioned for walking just about anywhere. East meets Midwest at the 15,000-square-foot The Peninsula Spa Chicago, where down-to-earth hospitality complements a full range of Asian-inspired treatments. We are very sorry to read that you had a disappointing experience with our Front Desk Agent not accepting your booking. I would love to connect with you directly about your experience, should you be open to it, as we are always looking for ways to improve for our guests. Conveniently located restaurants include The Capital Grille, Do-Rite Donuts & Chicken - Streeterville, and Joe's Seafood, Prime Steak & Stone Crab. Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant. But the boys were really interested in things like Giradehlli for late-night ice cream and eating at Benny's Chop House. The Peninsula Chicago features a half-Olympic indoor swimming pool enclosed by floor-to-ceiling windows overlooking the cityscape. *Extended breakfast hours available Saturdays and Sundays until 3PM. When they finally, hours later, honored the correct amount afterCall 1: Called front desk. Floyd and Edgar were terrific, taking us places in the hotel town car. Redefining luxury and enhancing every guests stay with ease, elegance and the ultimate in personalization, guest rooms and suites are able to transform into any one of 11 languages at the touch of a button, complimentary long-distance and international VOIP calls and WiFi. We also appreciate your feedback on the in-room tablet technology.Thank you for taking the time to post your comments on TripAdvisor. The Lobbyawarded a perfect 4-Star review byChicagomagazine(September). Room service was just kind of meh, a nice setup and pretty, but lukewarm and nothing special. Each guest room and suite is equipped with a state-of-the-art electronic system that allows guests to control guest room features with the touch of a button. The Peninsula Chicago is the citys most luxurious and sophisticated hotel, offering guests Far Eastern graciousness together with Midwestern hospitality. We are grateful you enjoyed the tasting menu and were pleased with the seasonal ingredients and innovative plating. Tablet technology offering 11 languages Saturday, March 4, 2023 1:30am. Clear. The hotel has become an integral part of Chicago life and is considered the top choice for everything from accommodation to celebrations and corporate events. Dear MickiD, I want to assure you that your experience was not indicative of our usual level of service and I will personally address this with our team.I would like to have the opportunity to speak with you directly to learn more about your stay and the comments in your review in hopes to improve our services. Curated Menus, Thoughtfully Prepared. They were more than helpful and said that if the Peninsula continues to not honor this reservation they will reimburse me for what the Peninsula charged PLUS the reservation cost that I was originally going to pay.Call 5: Called USAA (bank) and an hour later - they said that the charge was still there, nothing was reversed. Nuts and seeds are a large part of the diet in Loma Linda, California. Luxury accommodations wIth outstanding customer service. Excellent service staff for 6 stars hotel. We ate at the little restaurant next to the hotel (It has it's own entrance.) Only small minus was that our room had a connecting door that was not well insulated. Everything you could need is provided - plush robes, slippers, umbrellas, water, the list goes on and on. Adjacent to the hotels Shanghai Terrace restaurant and four stories above Michigan Avenue, with views of Chicagos iconic John Hancock building and the Magnificent Mile, the skating rink is open daily (based on availability) starting the weekend before Thanksgiving through January. The location on magnificent mile is convenient. Level Contributor . I am very sorry to read that you were unable to enjoy the Sky Rink during your stay with us, and for this I apologize. Please see our partners for more details. I think my 5 yr old son would have enjoyed it had he been with us on this trip. The hotel also has an outdoor sun terrace with city views. We are delighted to read that you enjoyed your visit, our service and The Terrace, which it is open during the warmer months.We hope to welcome you back again soon!Warm regards,Maria ZecGeneral Manager. Service perfection. The staff goes above and beyond to make sure you are happy. ft. The soaking tub is the bathroom was a highlight. You can find chickpeas in our Naturally Peninsula lunch menu item,Saag & Tofu Chickpea Bread. Peninsula_CH, Guest Relations Manager at The Peninsula Chicago, responded to this review. The following day, I phoned the hotel and verbally confirmed that my note had been viewed by the staff. Complimentary wireless and high-speed Internet access The Peninsula Chicago Jobs Search by Keyword. (The Peninsula Hotels) All Rights Reserved. . We truly appreciate your recommendation. The Peninsula Chicago has specially curated dishes for plant-based diets. We are glad to hear that you enjoyed our offerings, The Spa and rooms. Yucatan Peninsula ; Quintana Roo ; Cancun ; Cancun Travel Forum; Search. We hope to have the pleasure of welcoming you back in the future! We hope to have the pleasure of welcoming you back again soon. 3-hour chauffeur-driven exploration experience of the city in a MINI Cooper S Clubman for guests staying in a suite. The menu, created Chef de Cuisine Norman Hargrove, includes freshly baked pastries, signature sourdough tartines, rotisserie chicken and salads, plus unique coffees and an extensive selection of wines by the glass. Must see and check point for hangout at rooftop with 360 building view. We also appreciate your feedback regarding room service, and we are sorry to read that it did not live up to your expectations. Put on pause during the pandemic after a brief run, Air New Zealand's 16-hour flight to Auckland the only nonstop service from Chicago to New Zealand is back, on offer three . If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Dear Betsy N,Thank you for sharing your experiences at The Peninsula Chicago. We were staying at the Ritz where there is way better customer service. Peninsula Signature Massage - 60 Minutes. "D" is for divine, it's also for disaster. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. Millennium Knickerbocker serves up an indulgent afternoon tea experience with classic Chicago style. Lock in the lowest price from these sites. The Lobby Responded on February 9, 2023 Dear OpenTable Diner, Thank you for taking the time to share your review of The Lobby. What sets the peninsula apart is its extraordinary customer service. Getting a service here is a no brainer if you are a guest of the hotel." Anything we asked for was brought promptly. ft. condo is a 2 bed, 2.0 bath unit. A woman's body had been found floating on Lake Crescent. Our staff is well-trained in the user-friendly system to assist in any way. We appreciate your feedback, and I am sorry to read that you were disappointed in the menu choices and the salad. Friendliest staff made us feel welcome. Should you visit . We are pleased that you had an enjoyable experience at the hotel. Peninsula Academy invites children to explore culture, lifestyle, cuisine and history through individualized classes, tours and activities. Period. The staff has been consistently friendly and helpful and remembered preferences from one visit to the next. The Little Bakers Class allows children to spend several hours with The Peninsulas pastry team creating and decorating treats; Chicago by Air and Water includes a private helicopter ride over Chicago, a Sea Dog boat cruise on Lake Michigan and more. The Peninsula Chicago: Chicago: Overnight Server - In Room Dining. Cet htel de Chicago dispose d'un service spa complet d'inspiration asiatique, de restaurants prims et de chambres de luxe spacieuses avec vue sur la ville. The Peninsula Chicago - Comfortable The Peninsula Chicago is a 5-star property set a 25-minute stroll from Millennium Public Park. You can find this ingredient in our Naturally Peninsula lunch menu item,Illinois Sweet Potato. View more property details, sales history and Zestimate data on Zillow. And Joy and Courtney at the front desk repeatedly went out of their way to handle every detail of our stay. The Penisula Hotel is very great. My husband and I enjoyed a chef's tasting menu along with the wine pairing just a few weeks ago. This is the version of our website addressed to speakers of English in the United States. Guests can indulge in a wide range of relaxing and rejuvenating beauty therapies, inventive spa cuisine, the latest exercise equipment, a variety of fitness classes, and a relaxing pool (25 meter) and sun deck. The 15,000 square foot Peninsula Spa is Chicagos most talked about spa and fitness center. The body itself was unidentifiable. I look forward to speaking with you.Regards, Max SchroederHotel Manager, This is the version of our website addressed to speakers of English in the United States. We want to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. To ensure a flawless experience, no detail is overlooked from the hotels on-site team of expert conference planners to an extensive range of state-of-the-art audio and visual equipment. That didnt happen. Room Service: Available 24-hours daily, for those who desire an exceptional dining experience in the privacy of ones room, Facilities The Peninsula Chicago is a proud recipient of the Mobil Five-Star and the AAA Five-Diamond awards, for seven consecutive years and was recently named the #2 . The pool area was not as nice as I was expecting it to be. Limited options available overnight. Accessibility Policy Statement (US Properties), The Hongkong and Shanghai Hotels, Limited. Dear Gail S., We are humbled and honored to read your wonderful review of The Peninsula Chicago. Warm regards, Vince Reyes Hotel Manager. Guests are encouraged to contribute a US$ 10 donation for children and US$ 20 for adults with 100% of the proceeds being donated to two Chicago childrens charities: Ann & Robert H. Luries Childrens Hospital and Hephzibah Childrens Association. There was not enough seating for all of the people so I had to sit on this tile wall ledge for the majority of the time. We look forward to welcoming you back again in a few months. Yes, it conveniently offers a business center, meeting rooms, and a banquet room. We hope you will join us again soon!Warm regards,Maria ZecGeneral Manager. The Blue Zones consist of Okinawa, Japan; Ikaria, Greece; Sardinia, Italy; Nicoya Peninsula, Costa Rica; and Loma Linda, California. Outstanding electronics in the room - you can work comfortably in it. Warm regards, Vince Reyes Hotel Manager, Love it, would skip room service next time. Are pets allowed at The Peninsula Chicago? Warm regards, Vince Reyes Hotel Manager. The Terrace is a favorite spot for Chicagoans and visitors to soak up the summer sun and warm night breezes while overlooking the Magnificent Mile. Which room amenities are available at The Peninsula Chicago? In all of these destinations I stayed at luxury hotels, resorts and castles. For those who like sports, the gym and fitness club are included. Warwick Allerton - Chicago View Hotel 2,795 reviews 0.1 miles from The Peninsula Chicago Restaurant Bar/Lounge Hampton Inn Chicago Downtown / Magnificent Mile View Hotel 1,622 reviews 0.1 miles from The Peninsula Chicago Free Wifi Fitness center Visit hotel website Breakfast included Homewood Suites by Hilton Chicago Downtown/Magnificent Mile The large room was comfortable and quiet, with every detail thoughtful and perfectly executed. We are honored to be considered your 'favorite 5-star property in Chicago'. Taxes and fees that are shown are estimates only. Neiman's and Nordstrom are adjacent. Marble bathrooms with separate shower and soaking tub, television, and hands-free telephone and radio, mood lighting and spa music The Peninsula needs to call them to do this over the phone and it will be done immediately.Call 6: Called front desk. Based on the feedback we have received from our guests, the system is very easy to use. . Trip Advisor named The Peninsula Chicago the #1 Top Luxury Hotel in the U.S. in their 2019 Travelers Choice Awards and U.S. News & World Report ranked The Peninsula Chicago #1 Hotel in Chicago and #2 in the United States in their Best Hotels 2019 rankings. We also appreciate your feedback regarding room service, and we are sorry to read that it did not live up to your expectations. At check-in, our staff will the peninsula its by and far the best hotel in Chicago. Wedding ceremonies and wedding receptions are always memorable at this luxurious Chicago hotel. The hotel has become an integral part of Chicago life and is considered the top choice for everything from accommodation to celebrations and corporate events. Lunch in the lobby restaurant is excellent, and the atmosphere is calm and subdued for a work or pleasure meal. Complimentary Coffee and Tea service via in room Nespresso machine . What other staff at a hotel would go that far to accommodate guests? Concierge service. Keys To The City program offers guests added benefits and exclusive access to Chicagos best attractions. Warm regards, Vince Reyes Hotel Manager, Car accident in Valet hands - Poor management, We visited the Peninsula to bring my nephew to the ice rink and enjoy a cocktail or two. Dear Alexandra M., Thank you for taking the time to connect and speak to us regarding the service lapse. Eucalyptus steam rooms Dear Tng , Thank you for your kind recommendation of The Peninsula Chicago! Warm regards, Vince Reyes Hotel Manager. There are more places to choose from in the, the peninsula chicago hotel chicago, peninsula chicago, chicago peninsula, Frequently Asked Questions about The Peninsula Chicago. Extra-plush bathrobes 452 Bowes Road, Unit 9. Holiday Inn Express Chicago - Magnificent Mile, an IHG Hotel. Reserve your table today to experience Naturally Peninsula in The Lobby. A 42-inch flat-screen TV and free Wi-Fi are featured in every room at the Chicago Peninsula. Prices are the average nightly price provided by our partners and may not include all taxes and fees. Explore More Chicago Dining more. Ive stayed at The Peninsula multiple times prior to this latest debacle. Every aspect of my overnight visit was perfect! Rooms are spacious (1009 was excellent, with a living area, separate Wc, corridor and large fully equipped bath and shower) with comprehensive touch lighting. The pool has a menu and servers but we brought our own less obvious snacks and I bought some wine at Whole Foods that came in a carton thing so it was less obvious. . *The locker room, steam room, and relaxation lounges are available for Spa guests enjoying one hour or more of body services. We are pleased to hear you enjoyed your anniversary surprise and we hope to welcome you back again soon!Warm Regards,Vincent PrioultResident Manager. Warm regards, Vince Reyes Hotel Manager, We decided to stay at the Peninsula as a mid-winter staycation. Guests who stay in a suite are invited to explore the city with a three-hour chauffeur-driven experience in a MINI Cooper S Clubman, based on availability Signature body therapies The service in the hotel restaurant was our only minor complaint. We appreciate your comments about our guestroom, in-room technology and service. The hotel has become an integral part of Chicago . We also regret to learn of the lapse of service you experienced at The Lobby and we appreciate you bringing this to our attention. I am very disappointed with how the valet and Peninsula management team have handled this accident, caused in their posession when valet was driving the car. The hotel has become an integral part of Chicago life and is considered the top choice for everything from accommodation to celebrations and corporate events. Peninsula Has The Best Staff.the pool needs some help, InterContinental Chicago Magnificent Mile, an IHG Hotel, The Congress Plaza Hotel & Convention Center, The Chicago Hotel Collection: Magnificent Mile Hotel & Suites, LondonHouse Chicago, Curio Collection by Hilton, Trump International Hotel & Tower Chicago. 24-hour Concierge Our in-room dining staff is on hand to deliver dishes from an endless menu, featuring everything from international favorites to local specialties. Served daily from 1.00-4.30pm. This is a really excellent hotel with standards of rooms and service that lead you to think you might be in HK! Top room amenities include a minibar, air conditioning, and a flat screen TV. To serve justice they needed to know who this . Call 7: Called USAA to verify this information, they had nothing on their end.Let it go because the boys had a cooking class at Oiu Chef Chicago!Came back to the hotel, went to our room (kind of worried our key wouldn't work) and about 2 hours later just before we were heading to dinner the front desk called to state that they would settle this on Monday or when we check out on Tuesday or within the following week. Love when a hotel has a doorbell at each room! See more questions & answers about this hotel from the Tripadvisor community. Served in the heart of the hotel, The Lobby, our signature Afternoon Tea has become a . You will find a blend of these ingredients in the Naturally Peninsula breakfast, lunch, and beverage items in The Lobby and via our in-room dining service. We are delighted that you enjoyed the room, soaking tub, pool, and the service provided by our staff. All that law enforcement had was a dental plate and lots of theories. The Camp Peninsula family package offers special rates, teepee set up inside the guest room, plush logs, rocks and flames to build a camp fire and camping themed treats (i.e. I included in my initial reservations notes that I needed a quiet room due to the fact that I was in town managing an ongoing family medical emergency hospitalization situation. The Peninsula Sky Rink, Chicagos only hotel skating rink, opens its doors each November for both guests and locals to enjoy. The Peninsula Chicago: Luxury accommodations wIth outstanding customer service. Attention to detail in every manner and exquisite furnishings and details that very few can offer out there. Dear Dee O,Thank you for choosing The Peninsula Chicago and for sharing your thoughtful comments. The ladies the front desk were also really friendly. Or call Platinum Travel Service at 1-800-525-3355 to book this property and . The Peninsula lacks honor I received at multiple competitor properties, including one in in Tokyo. Review tags are currently only available for English language reviews. Warm regards, Vince Reyes Hotel Manager. They also did not bring 2 new dishes. Working alongside a high profile and prestigious team, The Peninsula Chicago is seeking an Overnight Server to join our In-Room Dining food & beverage team to achieve the company's objectives and create a memorable guest experience. There were so many outlets and tablets and a big TV. We hope to have the pleasure of welcoming you back in the future. We are pleased that you enjoyed your stay with us, including the service provided by our staff. Love when a hotel has a doorbell at each, Dear RiRi1027, Thank you for sharing your review of The Peninsula Chicago. Executive desk with printer scanner and fax Berries, such as blueberries and strawberries, contain anthocyanin compounds that act as potent anti-inflammatory agents, which benefit the brain and heart. Making sure everything was tidy. You may reach me at VinceReyes@peninsula.com. A treat in every aspect. We look forward to welcoming you back again in the future. You can find berries in our Naturally Peninsula beverage menu item,Mixed Berry & Almond Shake. More, Dear paulbkk888, We are delighted to learn that you enjoyed your stay with us and our service. Its floor to-ceiling windows ensure spectacular views. And we will absolutely stay at Peninsula hotels elsewhere in our travels. I would love to speak with you directly regarding your experience, should you be open to it.
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